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Bota Box

Bota Box Reviews

www.botabox.com
What is your customer experience with Bota Box?

Bota Box Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.6 star rating from 6 reviews; 25% would recommend. Consumers are mostly neutral with recurring reports of leaks, stale wine, and mixed quality.

Key Takeaways for Future Customers

  • Read recent Bota Box reviews for reports on spigot failures before buying.
  • Expect budget pricing and convenience for entertaining, but inspect the bag on opening.
  • Contact customer service for refund or replacement requests; reviewers value discounts and offers.

Negative Feedback / Risk Areas

  • Frequent customer complaints about faulty spigot and leaking boxes causing damage.
  • Multiple reports of bad or stale wine and cloudy appearance.
  • Delays or difficulty getting refunds and slow customer service responses.

Positive Feedback

Buyers note low price, convenience when entertaining, and great tasting wine in some batches; price level reported as medium.

View full overview ›

Media from reviews

Bota Box - Bota earbuds problem
Bota Box - Faulty spiket on my 3L box of botanical box rieslingBad tasting bota boxBota Box - -5. You are impossible to contactBota Box - -5. You are impossible to contact - Image 2Discuss an issue about purchase of twoBota box 3 L boxed wineBota Box - Faulty product and company has not responded after reaching out several times
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Show reviews that mention
box wine bota credit card breeze sauvignon faulty problem credit card
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Aleisa Eek
map-marker Dehradun, Uttarakhand

Bota earbuds problem

Bota Box - Bota earbuds problem

Earbuds right side problem and change box problem please request earbuds change oct m received Kiya th

Preferred solution: Full refund

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Linda D Uze

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Buffalo, New York

Faulty spiket on my 3L box of botanical box riesling

AI Highlights
  • - Faulty spigot on a 3L Riesling box spilled wine; no compensation offered and a form requesting credit card; customer wants refund or voucher.
Bota Box - Faulty spiket on my 3L box of botanical box riesling
Updated by user Apr 11, 2026

Don't buy their products

Original review Mar 25, 2026

I received no compensation for the faulty spigot on my 3L box of Riesling. The spigot was clearly faulty, and wine flowed from the spigot before we were able to turn the box upside down.

What a mess! We were entertaining, and this had never happened before with the 3L box. I tried to talk to someone, but that was impossible. Instead, they sent a form for me to complete and asked for a credit card.

For what?

I should be refunded financially or sent a voucher for another 3L box. Very disappointed.

Loss:
$12
Pros:
  • Convenience when entertaining
Cons:
  • Faulty spiket

Preferred solution: Full refund

User's recommendation: Be sure the spiket works correctly.

View full review
Tawnya M Yrl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stale wine

I purchased a box of Malbec Nighthawk Bota Box one today, and it is definitely old/stale. We drink this particular wine all of the time and have never had a problem with it.

Loss:
$17
Pros:
  • Great tasting wine
Cons:
  • Sometimes you can get a stale or old box

Preferred solution: Full refund

View full review
Christyan Zxk
map-marker Mount Holly, New Jersey

3 times my Bota Box tap failed and drained on our hardwood y

Your box failed 3 times causing damage to our hardwood floor

We were reimbursed 2 times but not this most recent incident

I like the wine but I cant keep dealing with this

User's recommendation: ? Correct the problem

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Paralee Iye

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Knoxville, Tennessee

Bad tasting bota box

Bad tasting bota box
Updated by user Nov 07, 2025

I was never able to get anyone on the phone. I had several numbers and never got to an agent.

Original review Nov 06, 2025

I purchased bota box Breeze, but I normally but your Pino Noir bota box, because it has less calories. It tastes awful. I am not sure why because I have always enjoyed your wine.

User's recommendation: Stick with the regular bota box

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Felicia W Trh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Duff, Tennessee

My box leaked all night

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AI Highlights
  • - Bought a botta box Cabernet Sauvignon yesterday.
  • - Woke up to a puddle on the floor and lost wine overnight.
  • - Noted a possible bad bag that dripped.

Yes, I bought a (botta) box of Cabernet Sauvignon yesterday, and I woke up with a puddle all over my floor this morning. I love botta box, and I drink it often; maybe I got a bad bag that dripped?

But it made me a little angry because I lost quite a bit of wine overnight.

I just wanted you to know. Thank you.

Loss:
$21
Pros:
  • You may get one that drips

Preferred solution: Full refund

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kenneth z Wmo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Unable to get in contact with a person

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AI Highlights
  • - Boxed Pinot Grigio, lot L11C1601, Fort Mill, SC, is reported as bad.
  • - It caused illness for about two days and ruined dinner.

Bought a boxed wine, Pinot Grigio, which was a bad lot number L11C1601, Fort Mill, South Carolina. This wine is bad for a minute.

I have bought this product many times and it just ruined my dinner. Everything I've been sick for like two days with my stomach.

Loss:
$17
Pros:
  • It usually taste good
Cons:
  • This box was bad

Preferred solution: Full refund

User's recommendation: Good luck

View full review
Resolved
DEAN G Kgb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Faulty valve of bota box wine

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AI Highlights
  • - Dean Griffith reports a faulty wine box and says photos and a barcode were sent.
  • - He was promised a refund check, but over a month has passed.
Updated by user Oct 15, 2025

Company fixed the issue and I have been provided with full refund. I finally got a check from them. Takes awhile to get money back, but they did refund.

Original review Sep 30, 2025

I contacted you a month or more ago about a faulty wine box. I sent you pictures and a barcode.

You replied and said you were mailing me a check to refund me; it's been way over a month!

What gives? Dean Griffith, 3225 Ball Creek Rd, Huntingdon, TN 38345.

Loss:
$21
Pros:
  • Cheap
Cons:
  • Customer service said they would send refund
  • Wine leaked all over fridge
  • Faulty valve

Preferred solution: Full refund

User's recommendation: Buy different brand

View full review
Patricia C Fat

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Port Richey, Florida

Bad wine

AI Highlights
  • - This is the fourth time I received an old box of Sauvignon Blanc Breeze.
  • - The wine is darker in color and does not smell or taste right.
  • - It was purchased at Publix.

Hello,

I have been buying Sauvignon Blanc Breeze and this is about the 4th time I got an old box of wine. It's darker in color and does not smell or taste right.

Does anyone check these on the shelf? They were purchased at Publix.

Loss:
$20
Pros:
  • Less expensive lower calories and alcohol
Cons:
  • Having bad wine on the shelf

Preferred solution: Full refund

User's recommendation: Check the date on the bottom!

View full review
Debbie C Dgz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manchester, New Hampshire

Bad smell and cloudy look

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They won't talk to me unless I give credit card information. Xxxcccccdddddeereeerfff Now they make you type 100 symbols.

Loss:
$20
Cons:
  • Bad wine

Preferred solution: Full refund

User's recommendation: Be careful no customer service help at all

View full review
Debbie C Dgz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never

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It was my favorite wine. This box smelled so bad and looked so cloudy but yet I couldnt find a way to contact them. If you cant get customer service I will never buy this product again

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Anonymous
map-marker Detroit, Michigan

Unable to consume product , undrinkable

Purchased Bota Chardonnay on 4-4-25 . When opened, it tasted bad , looked much darker than usual. I would like a replacement box of Chardonnay.

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Hercules Mhd

Leaky box spout

AI Highlights
  • - All three boxes leaked from the spout and couldn't be stopped.
  • - Leakage worsened with use; air spoiled taste and we stored it upside down.

Took the tap out of box, took the foil off, poured a glass of wine and put the box in the fridge. When going back for another glass there was wine all over the fridge.

Examined the box and it was leaking from the spout and unable to make it stop. Had to store it upsidedown. Long story short.

We had bought 3 boxes and all 3 had the same problem and everytime we would use it the leaking got worse. It didn't store well because air would get into the bag and spoiled the taste.

View full review

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Anonymous
map-marker New Orleans, Louisiana

Bota Box

I got two boxes of Bota Revolution wine which I normally enjoy but the wine had definitely turned would enjoy compensation

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Anonymous
map-marker Monroe, Michigan

Bought 2 boxes of boda cabinet aged in bourbon barrel both had a vinegar taste.

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AI Highlights
  • - One box aged in bourbon barrel had a vinegar taste.
  • - Refund for both boxes; price 16.98 and 18.98; want a gift card or two replacement boxes.

But one box of the Boda cabinet aged in bourbon barrel from Kroger's 2 weeks ago had a vinegar taste.I end up mixing Boda mailback with it in order to drink.It period when to my ears body box.Last week it had a vinegar Taste so bad. I couldn't mix anything with it.

I would like a refund for my 2 boxes. I paid 16.98 for one 18 .98 for the other.I would like gift card or 2 more boxes

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Anonymous
map-marker Monroe, Michigan

Bought 2 boxes of boda cabinet aged in bourbon barrel both had a vinegar taste.

Im waiting to be reimbursed for 2 boxes of bota. I paid 16.99 for one and 18.99 for the other. Or send me 2 boxes

User's recommendation: dont buy bota

View full review

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